In November of 1999, Congress enacted the Gramm-Leach-Bliley Act (GLBA). The GLBA requires certain financial institutions, such as tax preparation and financial consulting firms, to protect the privacy of customer information. Federal law gives clients the right to limit some but not all sharing of their personal information. In situations where a financial institution does disclose customer information to nonaffiliated third parties, other than permitted or required by law, clients must be given the opportunity to opt out or prevent such disclosure.
Timeless Financial Solutions ("we," "our," or "us") does not share or disclose customer information to nonaffiliated third parties except as permitted or required by law.
Timeless Financial Solutions is committed to safeguarding the confidential information of its clients. We hold all personal information provided by clients in the strictest confidence, and it is the objective of the firm to protect the privacy of all clients. Except as permitted or required by law, we do not share confidential information about clients with nonaffiliated parties. In the event that there were to be a change in this policy, the firm will provide clients with written notice, and clients will be provided an opportunity to direct us as to whether such disclosure is permissible.
To conduct regular business—including tax preparation, personal finance consulting, and budgeting analysis—Timeless Financial Solutions collects personal information from sources such as:
Information reported by the client on applications, tax organizers, or other forms the client provides to us.
Information about the client’s transactions implemented by the firm or others.
Information developed as part of financial plans, tax returns, analyses, or budgeting services.
To administer, manage, service, and provide related services for client accounts, it is necessary for us to provide access to customer information within the firm and to nonaffiliated companies with whom the firm has entered into agreements (e.g., tax software providers, secure document portals). To provide the utmost service, we disclose the information below regarding clients and former clients, as necessary, to companies to perform certain services on our behalf.
Information we receive from the client on applications (name, social security number, address, assets, income, etc.).
Information about the client’s transactions with the firm or others (account information, payment history, parties to transactions, etc.).
Information concerning financial, tax, and budgeting transactions.
Since we share nonpublic information solely to service client accounts, the firm does not disclose any nonpublic personal information about the firm’s clients or former clients to anyone, except as permitted by law. However, the firm may also provide customer information outside of the firm as required by law, such as to government entities (e.g., the IRS), consumer reporting agencies, or other third parties in response to subpoenas. Additionally, we do not jointly market with affiliated or nonaffiliated companies.
In the event that we have a change to our customer privacy policy that would allow us to disclose nonpublic information not covered under applicable law, we will allow clients the opportunity to opt out of such disclosure.
Entities with whom we may share nonpublic information include affiliated companies—such as legal or insurance affiliates—and non-affiliated companies, e.g., custodians or software vendors. Information is shared so that we can effectively prepare your taxes, manage your budget analysis, and enhance our service offering to you. We may also share your non-public information with parties acting at your request and on your account.
Mobile Information and SMS Consent No mobile information will be shared with third parties/affiliates for marketing/promotional purposes without consent. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties without consent.
Timeless Financial Solutions maintains a comprehensive information security program designed to ensure the security and confidentiality of customer information, protect against threats or hazards to the security of such information, and prevent unauthorized access. This program includes:
Procedures and specifications for administrative, technical, and physical safeguards.
Security procedures related to the processing, storage, retention, and disposal of confidential information.
Programs to detect, prevent, and, when necessary, respond to attacks, intrusions, or unauthorized access to confidential information.
Restricting access of customer information to employees who need to know that information to provide products and services to you.
Our website is not directed to children under the age of 18 years. By using our website, you represent and warrant that you are at least 18 years old.
We respect the privacy of children and do not knowingly collect or retain personally identifiable information or nonpublic information from children under the age of 18 through our website. However, we may process nonpublic information on a child’s behalf with permission from the parent or guardian (for example, for tax dependency purposes).
To the extent we have unintentionally collected any nonpublic information on our website from a person under the age of 18 years old, you may request and obtain removal of this nonpublic information. To make such a request, please contact us at the email provided below.
Even if we cease to provide you with financial products or services, our Privacy Policy will continue to apply to you, and we will continue to treat your nonpublic information with strict confidentiality.
Residents of the European Union (EU): If applicable, residents of the EU may exercise rights under the General Data Protection Regulation (GDPR). Please contact us directly for inquiries regarding EU data rights.
Residents of California: Under the California Consumer Privacy Act (CCPA), California residents have certain rights around the collection, use, and sharing of their personal information.
Residents of Other States: Some states have passed their own laws regarding data privacy. If you wish to submit an information request regarding your state-specific rights, please contact us using the information below.
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We will provide each client with initial notice of the current Privacy Policy when the client relationship is established. Additionally, we may occasionally amend this Privacy Policy at any time. If we decide to use personal information in a manner that is materially different from that stated at the time it was collected, we will notify you of such changes prior to implementing them by posting a revised Privacy Policy with a new “Last Updated” date.
We encourage you to check our website frequently to see when this Privacy Policy was last revised.
Any questions regarding this Privacy Policy or requests to exercise your privacy rights may be directed to:
Timeless Financial Solutions. Email:[email protected]